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Reporting & Outreach

Know who's overdue. Close care gaps.
Hit your HEDIS targets.

Canid gives you complete visibility into your patient population, flags overdue vaccinations, and coordinates outreach campaigns to close gaps in care. All driven by data already in the platform.

Explore Features
HEDIS Tool

Flag every overdue patient. Automatically.

Insurance companies upload quarterly reports. State registries provide vaccination records. Canid cross-references both to identify every patient who's behind on their immunizations.

Quarterly insurance report uploads

Insurance companies provide lists of members due for vaccines. Upload them and Canid matches to your patient records.

Filter by VFC/Private, due vaccines, contact status

Slice your overdue list however you need. Focus on specific insurance types, specific vaccines, or patients you haven't reached yet.

Catches patients vaccinated elsewhere

Registry data reveals vaccines administered at other locations, so you're not chasing patients who are already up to date.

Improve HEDIS scores for contract renewals

Higher HEDIS scores strengthen your position when negotiating insurance contracts, directly impacting reimbursement rates.

94%

Combo 10 Rate

87%

DTaP Completion

91%

MMR Coverage

96%

Flu Vaccination

Sample HEDIS quality metrics dashboard

Vaccine Schedule

Age-based recommendations

DTaP — Dose 4 Due today
IPV — Dose 3 Due today
Influenza Due in 2 weeks
Hep B — Dose 3 Overdue 3 months
VaxDash

Every patient's vaccine schedule. At a glance.

VaxDash shows the complete vaccination schedule in a visual calendar format. What's due, when it's due, and what's already been given. MAs and providers can reference it instantly.

Calendar-format schedule

See what's due and when for each patient, organized by age milestones

Quick visual reference

Designed for speed. MAs and providers can check the schedule without leaving their workflow.

Part of the Extension

Accessible directly within the lightweight EMR extension, alongside scanning and patient history.

Population Reporting

Your single source of truth. Across all data.

Canid combines data from your EMR, state registry, patient reports, and insurance records into one unified view. Analyze vaccination rates by any dimension, and use the insights to strengthen your contracts and quality reporting.

By Insurance Company

See which payers have the most overdue patients and target outreach accordingly.

By Doctor

Compare vaccination rates across providers to identify patterns and outliers.

By Age Group

Spot which age cohorts are falling behind on their immunization schedules.

Over Time

Track vaccination rates month over month to measure the impact of your efforts.

Useful for insurance negotiations. Population-level data gives you the evidence to negotiate better reimbursement rates during contract renewals.

Population Overview

Filterable by insurer, age, provider

Total Active Patients

2,847

Overdue

312

89%

Up to date

6%

Due soon

5%

Overdue

Automated Outreach

Close care gaps with coordinated campaigns

Once you know who's overdue, Canid helps you reach them. Text, email, and call campaigns driven by the data already in the platform. No manual list-building, no guesswork.

Text Campaigns

Send targeted text reminders to parents of overdue patients. High open rates, quick response times.

Email Campaigns

Detailed vaccination reminders with appointment scheduling links. Reach parents who prefer email communication.

Call Campaigns

Generate call lists for your front desk. Prioritized by urgency, with patient details and due vaccines ready to reference.

Your practice, your relationship.

Canid stays completely behind the scenes. We never contact patients directly. All outreach goes through your practice, under your name, maintaining the trust you've built with families. The tools do the work. The practice keeps the credit.

Falling

National immunization rates are trending downward

Fewer staff, more patients, longer overdue lists

The challenge

Immunization rates are declining nationally. Practices can't keep up with manual tracking.

National immunization rates are trending downward. Staff shortages mean fewer people tracking more patients. Overdue lists grow longer, and the manual effort to maintain them grows with them.

Overdue patients represent missed revenue. Worse HEDIS scores weaken your position in insurance contract negotiations. The financial impact compounds over time.

Canid provides the visibility to reverse the trend. Instead of guessing who needs vaccines, your team gets actionable, up-to-date lists with the tools to reach patients and close the gaps.

Sound familiar?

"Numbers are down and we can't predict who will get vaccines."

This is one of the most common pain points we hear from practices. Canid's reporting tools were built to solve exactly this problem.

Notification System

The platform runs on autopilot

You don't need to monitor Canid constantly. A bell icon surfaces only the items that need your attention. Everything else runs in the background.

Each notification allows direct communication with the Canid Operations team. Every interaction is tracked, so nothing falls through the cracks.

Insurance records requests

Payer needs documentation or justification

COB cases

Coordination of benefits requiring resolution

Patients without insurance

Flagged for coverage follow-up

Age exceptions

Patient age falls outside normal vaccine range

Failed EMR syncs

Data didn't transfer to EMR as expected

Data inconsistencies

Mismatches between sources flagged for review

Unconfirmed deliveries

Shipments arrived but not yet accepted

Prescriber issues

Prescriber not accepted by specific insurance plan

Data Ownership & Security

Your data. Your control.

Canid is HIPAA compliant. Your practice owns all data, with export and access confirmed during onboarding. We take security seriously at every level.

Regular User

Patient-facing view

Scanning, VaxDash, vaccine history, demographics, and appointments. Designed for MAs and clinical staff who work directly with patients.

Admin

Full platform access

Everything: billing dashboards, inventory management, reporting, notifications, order tracking, and all administrative features. For office managers and practice owners.

Billing Only

Financial sections

Billing dashboard, claims, payments, balance movements, and invoices. Restricted access for billing staff who only need financial visibility.

Bank account security

Canid never accesses your banking credentials. All payments are processed securely through Stripe, which handles credit/debit and ACH transactions. This is confirmed and set up during onboarding.

Explore more

Reporting is one piece of the complete platform

Trusted by pediatric practices nationwide

Celebration Pediatrics Pediatric Associates Prof, LLC Calvary Medical Clinic