An independent pediatrician drowning in billing complexity
Dr. Gupta runs a solo practice administering 2,000+ vaccines a year with a heavy VFC mix. Claims were taking 60-90 days to get paid. Billing errors were eating into already thin margins. Managing both private and VFC billing manually was consuming time he didn't have.
A growing multi-provider practice buried in overhead
Dr. Capiola's 6-provider practice was doing 10,000+ vaccines a year across two locations. The cost structure had ballooned past $1M annually. Staff burnout was driving turnover. The vaccine program that was supposed to be a revenue driver had become a financial burden.
A one-woman practice where vaccines were the heaviest lift
Dr. Hancock is the doctor, the nurse, and a good part of the front office at her solo practice. Recording every vaccine meant hand-typing lot numbers and expiration dates into the EMR. Buying inventory upfront meant hoping reimbursements arrived before the next order came due.
